Administrators can reset a user's password.
When you
do this, the user receives an email notification containing a temporary
password. The next time the user logs on to PPM they are prompted to change
their password.
You might need to reset a password if a user has forgotten
their password, or if their account has been locked due to multiple failed
login attempts.
To RESET A PASSWORD:
- On the Administration Home
page, under Users, click User List.
- In the User
List, click the name of the user whose password you want to reset.
The User Details screen displays.
- On the menu at the top
of the page, click Reset Password &
Notify.
The Reset User Password window displays.
- Select the option you want
to use for resetting the password:
- Generate
Random Password—To
send the user a randomly generated temporary password, select this option.
- Specify
Password—To
specify a temporary password for the user, select this option and type
the password. You need to type the password again to guard against mistyped
characters.
- Click Save
to send the new password to the user in email, or Cancel
to close the window without resetting the user's password.
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